Involve people in plans right from the outset, as idea generators

Its really important to fully involve everyone with a stake in new plans right from the outset so this one has not got off to the brightest start. Plans for the redesign of Broadwalk shopping centre in Knowle have been unveiled (80 new flats, extra office space, and a new façade) by the owners Frogmore (‘Broadwalk’s revamp plans are unveiled’, Bristol Evening Post, 6 Sept) but locals are reacting to ideas presented rather than having been part of the idea generation process to now, it seems.

The Evening Post report, by Tom Hodson, on the plans quoted several local traders. Matt Savage from Knowle Traders' Association complained that local businesses had not been consulted prior to the unveiling, though the association will be meeting with owners Frogmore now.

Will Appleby of M &W Meats in Wells Road said: "It will bring more people to the area, but I still can't understand why they didn't tell us about it beforehand, so we could have helped push the scheme."

Pedro Nunez of The Barber Shop in Redcatch Road said: "It doesn't look as bad as I thought it would, but it would have been nice to have known more about it before they unveiled the plans."

Amir Amrabadi of Mr Crispins Fish and Chips in Wells Road said: "One of my worries is that the dentist inside the centre might go, which has thousands of patients and brings people into our shops."

Lets hope the process from now is a lot more participative – plans have been on show in the Broadwalk Shopping Centre.